Terms of service

We commit ourselves to:

  • We undertake to respond to all orders as soon as payments are confirmed.
  • We undertake to respond to all situations of exchanges/returns. See the link: Returns/Exchanges.
  • We undertake to never share your data with anyone.
  • We are committed to being a Trustworthy company. As always, since 1894.


Confiança is dedicated to the sale of hygiene and cosmetic products, so the processing of your data is necessary for the fulfillment of the sale. Your data will not be disclosed to any entity other than Confiança and the companies that provide direct assistance in the user's purchase process.


The transport company that will handle the transport of your products - CTT (filtered data - Customer name and address).

The company in charge of payments - LusoPay (the data that is processed is encrypted data).

The company that provides us with data regarding the analysis of consumer behavior within our website - Google (data collected and stored on the respective platforms).

Your data will be kept for these purposes for 2 years.