Our transport policy was designed for the benefit of the consumer.
We only start to process the shipment of your order when the payment is complete and confirmed.
For Portugal (mainland and islands):
- Carrier CTT - After your order is ready, it will be delivered to CTT. You should receive your order within 2 working days (continental) and 7 days (islands).
The customer must report the loss, damage or delay in delivery of the object, within 30 calendar days from the date of delivery of the object or the date on which it should have been delivered.
As fuel prices, and consequently transport prices, have escalated and catapulted in recent years, we decided that we will not sell directly to the final consumer outside Portugal. We will use Amazon's platform to ensure customer satisfaction.
See information regarding Amazon returns or exchanges here.